Graduation Internship in Customer Engagement Power P...

Summary
We are thrilled to announce an exciting internship opportunity for students passionate about developing cutting-edge solutions using the Microsoft Power Platform. This internship offers a unique chance to gain hands-on experience in designing innovative applications, dashboards, and automations that drive organizational success.

Join Avanade's Business Applications (BizApps) practice, Microsoft gold partner, where we design and build modern, AI-powered customer experiences. You will collaborate with experienced professionals to develop innovative solutions that address real-world business challenges faced by Avanade and its customers. As an intern, you will have the opportunity to explore the full range of features and functionality offered by the Power Platform. You will work on analyzing business requirements, designing, coding, testing and implementing your solutions.

You will collaborate closely with stakeholders throughout the development process, from ideation to delivery. Additionally, you will create technical and functional documentation to highlight the capabilities and use cases of the solutions you develop and conduct demo presentations to demonstrate your work.

Join us in this dynamic and supportive environment where your creativity and skills will be valued. Make a real impact and gain invaluable experience that will set you apart in your career journey. Don't miss this opportunity to be part of an extraordinary journey

Apply now and embark on a rewarding adventure with us

Key responsibilities:

As an intern you will:

• design and implement a real-world service process (e.g., Warranty Returns or Case Triage & Escalation) by following Agentic AI and workflow automation approach.
• explore Dataverse, build model driven apps with Business Process Flows, Power Automate (Cloud/approvals), Plugins/PCF.
• learn and explore Copilot studio agent (which plans steps, calls tool (Dataverse actions/flows), reasons over knowledge and drafts response) and Copilot Service workspace (boosts agent productivity and improve customer experience)
  This assignment gives you end‑to‑end exposure to BizApps engineering: Data, UI, automation, AI/agents, governance.

This assignment gives you end‑to‑end exposure to BizApps engineering: Data, UI, automation, AI/agents, governance.

• Programming Proficiency: Passion for programming languages such as C#, Java, or JavaScript.
• Platform Familiarity: Knowledge of Microsoft Power Platform, Dynamics 365, or other CRM/ERP systems is a plus.
• Analytical Excellence: Strong analytical and problem-solving skills to tackle complex challenges
• Nice to have: Code Plugins, PCF, Power Automate, Prompt/agent design, Analytics (Power BI).
• Fluency in English and Dutch/French
• Academic Pursuit: Currently enrolled in a computer science or related program at a college or university
• Effective Communication: Excellent communication and teamwork skills to collaborate seamlessly with colleagues.